Support

Q. What is the coverage area for the Regulatory Suite?
A. All fifty states, Washington, DC and Puerto Rico

Q. What topics are included in the Regulatory Suite?
A. Shielding designs, post-installation area radiation surveys, correct frequency of periodic equipment performance evaluations, radiation safety requirements, registration and renewal process, and much more

Q. Where do I find the requirements for equipment testing?
A. In the category: Equipment Performance Evaluation

Q. What is the difference between the last revision date and regulations last amended?
A. The revision date on the footer is the date the Regulatory Suite guide was edited by LANDAUER. The regulations last amended date is the date the regulations were last amended by the governing body (state, territory, federal, etc.)

Q. Do regulatory requirements vary per facility/practice type?
A. Yes, requirements for each category may vary by facility/practice type

Q. Can more than one user per facility access the Regulatory Suite documents?
A. Yes, up to five (5) individuals can obtain access, however each individual will require a login that will be supplied upon request

Q. Can I view past regulations that have been amended or removed?
A. Yes, previous changes will be displayed in the amendment page found on the menu bar

Q. Do all subscriptions receive relevant updates to regulations?
A. Yes, relevant updates are emailed to all subscribers

Q. What are the technical requirements for the site?
A. Hardware and Software that has been thoroughly tested for compatibility and considered minimal requirement to launch the Regulatory Suite are provided below:

1. Windows
   

   1. Hardware
      1. Intel Core 2 Duo Processor, 1.6 GHz or better
      2. At least 1 GB of RAM
      3. Microsoft Windows XP SP3 or newer
   2. Browser
      1. Microsoft Internet Explorer 9.0 or newer
      2. FireFox 8.0 or newer
      3. Google Chrome
2. OS X
   

   1. Hardware
      1. Intel Core 2 Duo Processor, 2.0 GHz or better
      2. At least 1 GB of RAM
      3. Apple OS X 10.6 or later
   2. Browser
      1. Apple Safari 5.0 or newer
      2. Google Chrome
3. Mobile
   

   1. Apple iPad 2 or later (iOS 6 and above)
   2. Apple iPhone 4s or later (iOS 6 and above)Connectivity: 4G comparable (LTE) or WiFi
   3. Note: Samsung Galaxy, Kindle Fire, Microsoft Surface or other devices supporting HTML5 should be compatible; however, not all devices have been extensively tested.

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